Information We Collect
We collect various types of information in connection with
the services we provide, including:
Information We Collect Through Automatic Data Collection
Technologies
We may automatically collect certain information about the
computer or devices (including mobile devices) you use to access the Services,
and about your use of the Services, even if you use the Services without
registering or logging in.
Precise Location Information and How to opt Out
When you use one of our location-enabled services (for
example, when you access Services from a mobile device), we may collect and
process information about your mobile device's GPS location (including the
latitude, longitude, or altitude of your mobile device) and the time the
location information is recorded to customize the Services with location-based
information and features (for example, to inform you about restaurants in your
area or applicable promotions). Some of these services require your personal
data for the feature to work and we may associate location data with your
device ID and other information we hold about you. We keep this data for no
longer than is reasonably necessary for providing services to you. If you wish
to use the particular feature, you will be asked to consent to your data being
used for this purpose. You can withdraw your consent at any time by disabling
the GPS or other location-tracking functions on your device, provided your
device allows you to do this. See your device manufacturer's instructions for
further details.
Cookies and Other Electronic Tools
We, and third parties with whom we partner, may use cookies,
pixel tags, web beacons, mobile device IDs, "flash cookies" and
similar files or technologies to collect and store information in respect to
your use of the Services and third-party websites. A cookie is a small text
file that is stored on your computer that enables us to recognize you (for
example, as a registered user) when you visit our website, store your
preferences and settings, enhance your experience by delivering content and
advertising specific to your interests, perform research and analytics, track
your use of our Services, and assist with security and administrative
functions. Cookies may be persistent or stored only during an individual
session. To understand more about cookies, click here https://www.aboutcookies.org. A pixel
tag (also called a web beacon or clear GIF) is a tiny graphic with a unique
identifier, embedded invisibly on a webpage (or an online ad or email), and is
used to count or track things like activity on a webpage or ad impressions or
clicks, as well as to access cookies stored on users' computers. Bookh uses
pixel tags to measure the popularity of our various pages, features, and
services. We also may include web beacons in e-mail messages or newsletters to
determine whether the message has been opened and for other analytics.
Most browsers are set to automatically allow cookies. Please
note it may be possible to disable some (but not all) cookies through your
device or browser settings, but doing so may interfere with certain
functionality on the Services. Major browsers provide users with various
options when it comes to cookies. Users can usually set their browsers to block
all third-party cookies (which are those set by third-party companies
collecting information on websites operated by other companies), block all
cookies (including first-party cookies such as the ones Bookh uses to collect
search activity information about its users), or block specific cookies. To
modify your cookie settings, please visit your browser's help settings. You
will need to opt out on each browser and each device you use to access the
Services. Flash cookies operate differently than browser cookies and cannot be
removed or blocked via web browser settings. By using our Services with your
browser set to accept cookies you are consenting to our use of cookies in the
manner described in this section. For more information please read our Cookie
Policy.
Third parties whose products or services are accessible or
advertised through the Services, including social media services, may also use
cookies or similar tools, and we advise you to check their privacy policies for
information about their cookies and other practices. We do not control the
practices of such partners and their privacy policies govern their interactions
with you.
Information from Third Parties
We may collect, process, and store your user ID associated
with any social media account (such as your Facebook and Google account) that
you use to sign into the Services or connect with or use with the Services.
When you sign in to your account with your social media account information, or
otherwise connect to your social media account with the Services, you consent
to our collection, storage, and use, in accordance with this Privacy Policy, of
the information that you make available to us through the social media
interface. This could include, without limitation, any information that you
have made public through your social media account, information that the social
media service shares with us, or information that is disclosed during the
sign-in process. Please see your social media provider's privacy policy and
help center for more information about how they share information when you
choose to connect your account.
Third-Party Service Providers
We may employ third-party companies and individuals due to
the following reasons:
We want to inform users of this Service that these third
parties have access to your Personal Information. The reason is to perform the
tasks assigned to them on our behalf. However, they are obligated not to
disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal
Information, thus we are striving to use commercially acceptable means of
protecting it. But remember that no method of transmission over the internet,
or method of electronic storage is 100% secure and reliable, and we cannot
guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click
on a third-party link, you will be directed to that site. Note that these
external sites are not operated by us. Therefore, we strongly advise you to
review the Privacy Policy of these websites. We have no control over and assume
no responsibility for the content, privacy policies, or practices of any
third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We
do not knowingly collect personally identifiable information from children
under 13. In the case we discover that a child under 13 has provided us with
personal information, we immediately delete this from our servers. If you are a
parent or guardian and you are aware that your child has provided us with
personal information, please contact us so that we will be able to do the
necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus,
you are advised to review this page periodically for any changes. We will
notify you of any changes by posting the new Privacy Policy on this page. These
changes are effective immediately after they are posted on this page.
Return Policy
At our company, we strive to provide our customers with the
highest quality items, bakery and food products. We understand that sometimes
issues may arise, and we are committed to resolving them promptly. Our return
policy is designed to ensure customer satisfaction while maintaining the
highest standards of food safety.
Eligibility for Returns
Due to the perishable nature of our products, we accept
returns and exchanges under the following conditions:
Return Process
To initiate a return, please follow these steps:
Non-Returnable Items
We cannot accept returns for the following items:
Refunds
If your return is approved, we will process a refund to your
original method of payment. Refunds may take several business days to appear on
your account, depending on your bank or payment provider.
Contact Us
If you have any questions or concerns about our return
policy, please do not hesitate to contact our customer service team. We are
here to assist you and ensure your satisfaction with our products. You may
contact us on any of the standard modes by using the information (email Id,
phone, etc. Published on the home page.
Terms and Conditions
By using our services, you agree to be bound by the
following terms and conditions. Please read them carefully:
Shipping Policy
We are committed to delivering your orders promptly and in
excellent condition. Our shipping policy outlines the terms and conditions
related to the delivery of our bakery and food products:
Contact Us
If you have any questions or suggestions about our Privacy
Policy, Return Policy, Terms and Conditions, or Shipping Policy, do not
hesitate to contact us.
Delivery Timing: 1 - 7 Business Days
Operational Address: AXIS/SBI Bank Building, Regipora, Kupwara 193222.